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Refund Policy for Cromize

At Cromize, we are committed to providing high-quality Conversion Rate Optimization (CRO) services to our clients, and we understand the importance of transparency when it comes to our refund policy.

As a digital agency specializing in CRO, we offer a range of services including website audits, A/B testing, design optimization, and more. We work closely with our clients to ensure that their requirements are met and that the final product meets their expectations.

Refunds for Services
Once work has begun on a project, we do not offer refunds for any of our services. This is because our team invests significant time and resources into the project, and we are unable to recover these costs.

However, if a client wishes to have their money refunded before services have commenced, we will issue a refund within 5 working days. This is applicable only if our team has not yet started working on the project, allowing us to recover our costs.

Scope of Work and Timeline
Before beginning work on a project, we provide a detailed scope of work and timeline. We collaborate closely with our clients to ensure that their requirements are met and that the final product aligns with their expectations.

Contact Us
If you have any questions or concerns about our refund policy or the scope of work and timeline for your project, please contact us at sam@cromize.com. We are happy to discuss our policy with you and address any concerns you may have.

By utilizing our services, you agree to these terms and acknowledge that our services are non-refundable once work has begun.

Cromize
D 22, First Floor, Omaxe ITC,
Alpha 1, Greater Noida - 201306
Email: sam@cromize.com

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#1 growth marketing agency for Shopify and DTC brands

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